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RETAIL AND TRADE · ONBOARDING AND OFFBOARDING

The same great start wherever you work

Byggmakker and Onninen used SMS-based follow-up to make onboarding and offboarding more equal across stores, warehouses and offices.

≈ 6 hoursSavings per new employee¹
35+Automated steps
SMSWhen employees without a work PC
Retail and tradeIndustry illustration
01

The challenge

The processes were manual and dependent on the capacity of the individual joints. HR spent time on coordination and reminders, and the experience varied between workplaces.

02

The solution

Messages, forms and tasks were entered in a joint run. Communication via SMS made the information available also to employees on the floor and in the warehouse.

03

The result

The businesses reported around six hours saved per new employee. HR and managers got more structure, and new employees got information and follow-up through a channel they already use.

Three things to take away

  • Choose a channel that reaches the entire workforce
  • Make important steps less person-dependent
  • Use the time freed up on the people

¹ Time savings reported in the customer story. Results depend on the starting point and implementation.

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THE PREPPIO TEAM
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